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  1. new ticket sound

  2. Add SNMP/Generic devices on auditor report

  3. Customer Asset Search

  4. keyboard shortcut

  5. customize automated technician email

  6. Export Potential CVEs in XLS Format

  7. Improvements for service manager

  8. Integration with Microsoft LAPS

  9. Sheduled Reporting for Network Discovery scan

  10. Include Department on user import

  11. Add ability to retroactively flag ticket notes as resolutions

  12. Let the copilot read the Atera agent log file

  13. support time-based automation rules in cascade

  14. gdata

  15. A trigger called 'Technician Responded'

  16. Mac OS Diskspace improve reporting

  17. Include Script execution on ticket automation

  18. Customer based ticket custom field

  19. Increased visibility of ticket status - such as the whole line being shaded differently

  20. Tickets API Calls

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