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  1. All the replies in the same loop

  2. Possibility to manual deactivation of agents without deletion

  3. API: Find out if a time entry has been invoiced

  4. billing

  5. Integrated Quote System for Technical Support Requests

  6. Customize SMTP Settings and Email Testing

  7. Internal notes

  8. Add Contact Information of the User/Contact assigned to the device

  9. Use QuickBooks for Service Definitions

  10. Close with Message

  11. Coupling alerts and thresholds

  12. Breakdown add-ons by MY customer

  13. A smarter way to monitor temperature  ·  Under Review

  14. not include date in device search

  15. Agent Health Report

  16. Scheduled Report History "state in time" Reports

  17. Enhancement Proposal for Automatic Asset Integration in IT Management Platform

  18. Cache information for faster load times, and show the last update time.

  19. Work From Home Feature Requests:

  20. Enhanced Time Tracking Functionality

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