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  1. string modification on incoming email subject lines

  2. File storage to upload "loose" files

  3. Integration with Vanta and other GRC's

  4. Create alert when agent is not able to connect to Windows Update Server

  5. Option not to send ticket notification to specific customers or condition "contains not" in ticket automation rules

  6. creation of tickets for devices/activities not associated to a contact

  7. Automatic logout after time of inactivity

  8. Detailed Invoices

  9. I want a custom field under customers as a Text Areas not a text field so you can display multiple lines of text

  10. Export Ticket Information

  11. All the replies in the same loop

  12. Customer Portal / Service portal suggested improvements (consolidated)

  13. Mass update of Device Details.

  14. Ticket type match custom forms  ·  Released

  15. Online device

  16. Traffic monitor

  17. API: Find out if a time entry has been invoiced

  18. upgrade windows 11 to the last build Progress bar on the atera console and on the user side

  19. Integrated Quote System for Technical Support Requests

  20. Internal notes

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