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  1. Customer feedback

  2. Filter devices based based on CSV

  3. Technician blocked from making changes based on ticket status

  4. Import tickets from Kaseya BMS

  5. Enable Engineers to View Their Logged Hours Without Report Permissions

  6. Customize SMTP Settings and Email Testing

  7. All the replies in the same loop

  8. Scheduled Report History "state in time" Reports

  9. Enhancement Proposal for Automatic Asset Integration in IT Management Platform

  10. Decouple Atera + Splashtop hard requirement on DNS availability

  11. Work From Home Feature Requests:

  12. Mobile application

  13. Option for Template Scripts for Big Installers

  14. Ticket documentation // automatic knowledgebase

  15. Add SNMP/Generic devices on auditor report

  16. Mac OS Diskspace improve reporting

  17. Ticket retention

  18. Ability to trigger and send reminder on pending tickets  ·  Archived

  19. sender to missing

  20. export tickets from a user

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