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3 results found

  1. Sidebar doesn't respect the option picked. It often overlaps the text after being minimized.

    Quite often after going into a ticket and clicking either the icon for tickets or letting the side window expand automatically and clicking the tickets link, the bar will stay on top of the text and block crucial information on tickets. You have to move the cursor over it and/or touch in a different area for it to go away. Previous versions of the ticket interface did not do this. I'm currently using the "old" interface at the moment and yes this is the desktop site on mobile in the attached image but the app is horrible and a topic…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →

  2. Contact Authority

    It would be good to have when you create a ticket if it's asking for permission changes you can easily see if that contact has authority to request changes. We should have it easy view.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
    Need more information  ·  Gil Givoni responded

    Hi,

    Thank you for your suggestion. We’re not sure what it is exactly that you’d like to see.

    To better understand and evaluate your idea, could you please provide more details? Specifically:

    • Use cases detailing how you would like such feature to behave.
    • Examples of how this feature or a familiar one are implemented in Atera or other software.
    • We encourage you to add screenshots, annotations or videos.

    Your additional input will help us assess the feasibility and potential impact of your suggestion.

    Looking forward to your response.

    Best regards,

    The Atera Team

  3. More of an astheitc thing

    Alternating colors on the Patch Management and IT Automation page.
    I have a screenshot to share.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
    Need more information  ·  Gil Givoni responded

    Hi,

    Thank you for your suggestion. We’re not sure what it is exactly that you’d like to see.

    To better understand and evaluate your idea, could you please provide more details? Specifically:

    • Use cases detailing how you would like such feature to behave.
    • Examples of how this feature or a familiar one are implemented in Atera or other software.
    • We encourage you to add screenshots, annotations or videos.
    • You mention you have screen shots to share - you can add them in the comments.

    Your additional input will help us assess the feasibility and potential impact of your suggestion.

    Looking forward to your response.

    Best regards,

    The Atera Team

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