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4 results found

  1. mass delete devices

    So i can search for say dell vostro 15 laptops at a customer but it would be useful if i could mass delete them because ive retired them all rather than having to go to each agent and delete them 1 by 1

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
    Archived  ·  Dor N. responded

    We're happy to let you know this functionality already exists.

    When using Atera's New UI the "Devices" screen allows for selecting multiple devices and has a "delete" option in the top actions menu .

    Read more here

  2. Under Customers-DEvices increase the view from 10 to at least 20

    Under Customers-Devices increase the view from 10 to at least 20

    11 votes

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    0 comments  ·  User Interface  ·  Admin →
    Archived  ·  Admindaniellek daniellek (Admin, Atera) responded

    Hi,

    We wanted to inform you that your idea has been archived due to lack of interest and activity within the past 24 months.

    If you believe this idea is still relevant, please feel free to resubmit it or reach out with additional context.

    Thank you for your contributions to the Atera product!

    

    Best regards,

    The Atera Team

  3. Back Navigation

    If you go to a customer that has lots of tickets, and you filter out the tickets to see only closed ones for example, and you click to open one ticket and then click back, it takes you back to the default open and pending tickets- there is no way to save a certain filter.

    6 votes

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    0 comments  ·  User Interface  ·  Admin →
    Archived  ·  Admindaniellek daniellek (Admin, Atera) responded

    Hi,

    We wanted to inform you that your idea has been archived due to lack of interest and activity within the past 24 months.

    If you believe this idea is still relevant, please feel free to resubmit it or reach out with additional context.

    Thank you for your contributions to the Atera product!

    

    Best regards,

    The Atera Team

  4. When on a customer page, modals should be pre-populated with the current customer.

    When on a customer page, the "Install Agent" and "Edit Relations" modals should be pre-populated with the current customer.

    If I'm already on the customer page for "Research Corp" (made up) and I click "Install Agent" or "Edit Relations" (to put a device in a folder under "Research Corp") having to select the customer again each time seems redundant.
    Especially when making multiple device moves, this can be ...tiring.

    3 votes

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    0 comments  ·  User Interface  ·  Admin →
    Archived  ·  Admindaniellek daniellek (Admin, Atera) responded

    Hi,

    We wanted to inform you that your idea has been archived due to lack of interest and activity within the past 24 months.

    If you believe this idea is still relevant, please feel free to resubmit it or reach out with additional context.

    Thank you for your contributions to the Atera product!

    

    Best regards,

    The Atera Team

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