3 results found
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Assign role to form template
We have setup a custom role in our environment and would like to have that role only have access to a specific form template.
1 voteHi,
We're excited to inform you that the feature you suggested has been implemented and is now available to all users.
Please see the most recent comment from us in the Idea thread: http://atera.uservoice.com/forums/936306/suggestions/49170773
Thank you for helping us improve Atera!
Best regards,
The Atera Team
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Separate permissions to edit the knowledge base
I think it would be good if there were separate permissions to edit the knowledge base without being a full administrator. A process description does not have to open up the possibilities in the same way as the right to extend a license.
83 votesHey all!
I am thrilled to announce we've launched a separate permission to edit and curate the knowledgebase without needing admin rights.
This comes with an overall UX improvement to the permissions page and new permissions focused on the RMM side of things.
Feel free to read more about the feature here
We hope you enjoy this new release,
Yakov
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New roles don't have access to all customers
We have a problem where we need to restrict admin access to just management. However when we have tried to create custom roles previously, we have to specify which customers that role has access to. On top of this, when new customers are added to the system, we have to manually edit this role to enable those new customers each time.
There needs to be a checkbox to allow access to all customers when editing the role.
In the meantime, we have given up on using 'roles' and have to give everyone the admin role :(
3 votesHi,
We're excited to inform you that the feature you suggested has been implemented and is now available to all users.
KB on the matter: https://support.atera.com/hc/en-us/articles/218007917-Roles-and-permissions
Thank you for helping us improve Atera!
Best regards,
The Atera Team
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