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2 results found

  1. Enlarge image

    When users submit a ticket with an image, its so small i can hardly read what they are showing me, and you cant click on the image to open it at its original size? Can we add that? Otherwise it makes including images in tickets basically worthless.

    3 votes

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    1 comment  ·  Tickets  ·  Admin →
    Need more information  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your suggestion. We’re not sure what it is exactly that you’d like to see.

    Is the original image larger than the display?

    To better understand and evaluate your idea, could you please provide more details? Specifically:

    • Use cases detailing how you would like such feature to behave.
    • Examples of how this feature or a familiar one are implemented in Atera or other software.
    • We encourage you to add screenshots, annotations or videos.


    Your additional input will help us assess the feasibility and potential impact of your suggestion.

    Looking forward to your response.

    Best regards,

    The Atera Team

  2. ticket automation rules based on tags

    ticket automation rules based on tags

    3 votes

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    0 comments  ·  Tickets  ·  Admin →
    Need more information  ·  AdminGil Givoni (Admin, Atera) responded

    Thank you for your suggestion. We’re not sure what it is exactly that you’d like to see.

    To better understand and evaluate your idea, could you please provide more details? Specifically:

    • Use cases detailing how you would like such feature to behave.
    • Examples of how this feature or a familiar one are implemented in Atera or other softwares.
    • We encourage you to add screenshots, annotations or videos.

    Your additional input will help us assess the feasibility and potential impact of your suggestion.

    Looking forward to your response.


    Best regards,

    The Atera Team



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