Skip to content
← Got a new feature idea? Share it!

Settings and activity

1 result found

  1. Revamped Helpdesk Agent

    340 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under Review  ·  56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    IT Enabled commented  · 

    What would also help is to automatically attach the computer name to the ticket so techs know which PC they need to remote into just in case. Also it would be great if there can be an icon on the desktop. Not many people pay attention or notice the system tray.

    IT Enabled supported this idea  ·