Settings and activity

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1. SLA That does not require first response

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Andrew Campbell shared this idea  ·  Dec 1, 2022

2. Third kind of note in ticket that allows requestor and techinician to see it, but no email sent.

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Andrew Campbell shared this idea  ·  Nov 28, 2022