238 votesUnder Review · 32 comments · Ideas and Feedback » Helpdesk Agent · Flag idea as inappropriate… · Admin →
An error occurred while saving the commentTrevor Spalt commented
When putting in the personal information, if the user is not already a contact, they should automatically be created in Atera. The agent has been installed and associated with the customer so it should be assumed that the contact is legit. Or, give us the option to allow contact creation.
As of right now, I have to get a list of all contacts and create them which is tedious and unnecessary when the end user can be doing it.