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  1. Respond to tickets without clicking into them

  2. Allow Fiance to access Atera without Cost

  3. Portal Service - Fields editable from User's portal until ticket status is Open/Pending  ·  Released

  4. Custom Ticket Activity Status

  5. Create contacts and tickets from end-user calls

  6. "Power Automate"  ·  Under Review

  7. Stolen devices

  8. Set Automation Profile when creating Customer folder from API

  9. Custom Collections API

  10. network discover

  11. Rules Stop

  12. Export / import function Kowledge Base

  13. Email Alias Support

  14. Retrive SNMP device oid and value with API

  15. 2FA verification on site delete

  16. Implement a Copilot/Autopilot Feature that automatically closes alerts if resolved or creates c

  17. mobile app customer signature  ·  Released

  18. Helpdesk agent improvement

  19. ITGlue import into Atera

  20. Scripts should not need the API Key for custom fields

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