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  1. knowledge base analytics

  2. Export Potential CVEs in XLS Format

  3. Include Script execution on ticket automation

  4. Ticket activity status is not updated when a technician replies through the API

  5. Increased visibility of ticket status - such as the whole line being shaded differently

  6. Mac OS Diskspace improve reporting

  7. gdata

  8. sender to missing

  9. Ability to trigger and send reminder on pending tickets  ·  Archived

  10. ticket timer auto stop

  11. Validation de tickets

  12. App Badging

  13. Tickets API Calls

  14. Signature ios

  15. Atera mobile app. When responding to messages, and you navigate to another screen, you should keep a draft of your message to return back to

  16. export tickets from a user

  17. Time based ticket automation rules  ·  Released

  18. Ticket retention

  19. Filter Recent Processes by customer or script when selecting timespan

  20. Respond to tickets without clicking into them

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