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  1. Include Script execution on ticket automation

  2. Office update

  3. Increased visibility of ticket status - such as the whole line being shaded differently

  4. Customer based ticket custom field

  5. Ability to differentiate Automation Profiles based on OS

  6. knowledge base analytics

  7. Tickets API Calls

  8. sender to missing

  9. Ability to trigger and send reminder on pending tickets  ·  Archived

  10. ticket timer auto stop

  11. Validation de tickets

  12. export tickets from a user

  13. App Badging

  14. Filter Recent Processes by customer or script when selecting timespan

  15. Ticket retention

  16. Hubspot Integration

  17. Integrate Atera with SaaS Alerts

  18. Device Dataset, Site Dataset, Ticket Dataset...... No User Dataset????

  19. Atera mobile app. When responding to messages, and you navigate to another screen, you should keep a draft of your message to return back to

  20. Multi domaines

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