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  1. Mac OS Diskspace improve reporting

  2. Ability to differentiate Automation Profiles based on OS

  3. knowledge base analytics

  4. sender to missing

  5. Ability to trigger and send reminder on pending tickets  ·  Archived

  6. ticket timer auto stop

  7. Tickets API Calls

  8. Validation de tickets

  9. App Badging

  10. export tickets from a user

  11. Atera mobile app. When responding to messages, and you navigate to another screen, you should keep a draft of your message to return back to

  12. Filter Recent Processes by customer or script when selecting timespan

  13. Time based ticket automation rules  ·  Released

  14. Integrate Atera with SaaS Alerts

  15. Ticket retention

  16. Device Dataset, Site Dataset, Ticket Dataset...... No User Dataset????

  17. Respond to tickets without clicking into them

  18. Hubspot Integration

  19. Portal Service - Fields editable from User's portal until ticket status is Open/Pending  ·  Released

  20. Create contacts and tickets from end-user calls

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