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(thinking…)
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  1. Information Security Risk

  2. WMI

  3. We need a feature of API – getting a list of installed applications per agent.

  4. Improve API to get the field RateID when search for workhoursrecords

  5. Customize Awaiting Customer/Tech Response

  6. Hide e-mail responses in tickets

  7. Having multiple phone numbers in the ticket systems  ·  Under Review

  8. Data Monitoring

  9. Drive Usage by percentage OR free space

  10. where is the data import feature, i thought this would have been a standard tool for just about any ticketing system

  11. **Remotely Wipe Devices**

  12. billing

  13. Tickets API Calls

  14. Auditor Report With name of clients + less data

  15. Restore lost data from Atera

  16. seim integration

  17. custom fields

  18. Report for how many hours worked on a client

  19. Ticket email automation

  20. Map and GEO-Location integration with Remote Wipe.

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