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2 results found

  1. PDF Preview Window

    It would be nice for attachments to have a preview window for common file types such as, .PDF, .docx, etc

    174 votes

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    10 comments  ·  PSA Tools  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


  2. Ticket Timer Automation rule

    Please allow me to trigger with Automation rules the ticket timer, the automatically start timer on ticket open is not an accurate way to track time. My Goal is to set automation flows that automatically start and pause the timer based upon my ticket status.

    6 votes

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    1 comment  ·  PSA Tools  ·  Admin →
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    Future Consideration  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.


    We continuously review user feedback to inform our development priorities, so your idea remains on our radar. You are also welcome to review the most recent comment added from our Product Marketing Team.


    http://atera.uservoice.com/forums/936306/suggestions/50683820


    Best regards,

    The Atera Team


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