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  1. Ability to modify forgot password email template

  2. Customer feedback

  3. Drive Usage by percentage OR free space

  4. Possibility to disable APIs.

  5. Password History  ·  Under Review

  6. Date format in custom fields export to excel

  7. **Remotely Wipe Devices**

  8. Separate File Transfer permission

  9. string modification on incoming email subject lines

  10. Ticket Lock  ·  Under Review

  11. Create alert when agent is not able to connect to Windows Update Server

  12. Option not to send ticket notification to specific customers or condition "contains not" in ticket automation rules

  13. Scheduled Ticket Reply Functionality

  14. Export Ticket Information

  15. creation of tickets for devices/activities not associated to a contact  ·  Under Review

  16. Automatic logout after time of inactivity

  17. Detailed Invoices

  18. Online device

  19. Mass update of Device Details.

  20. Traffic monitor

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