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  1. Response from a CC on ticket

  2. Exporting Customers Details/Data

  3. Add directory statistics like WINDIRSTAT for disk space management.

  4. Integration with Microsoft LAPS

  5. Password Import for Contacts

  6. Include Department on user import

  7. Additional Monitoring Metrics

  8. Syslog

  9. add custome values to agent api response

  10. Improved Drive Data

  11. Allow multiple reply emails from Atera for different customers.

  12. Fix Chat

  13. Text Message Alerts

  14. Dynamic Groups

  15. gdata

  16. We need a feature of API – getting a list of installed applications per agent.

  17. 2FA verification on site delete

  18. combine emails for closed tickets

  19. Export lists

  20. Splashtop - Ability to See When a Technician is Already Connected to a Session

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