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  1. Improved Drive Data

  2. Additional Monitoring Metrics

  3. add custome values to agent api response

  4. gdata

  5. Allow multiple reply emails from Atera for different customers.

  6. Fix Chat

  7. automatic technician response

  8. Export lists

  9. Bulk Import of Custom Field for Agents

  10. Improve API to get the field RateID when search for workhoursrecords  ·  Released

  11. 2FA verification on site delete

  12. Splashtop - Ability to See When a Technician is Already Connected to a Session

  13. Barracuda Cloud-to-Cloud Backups Integration  ·  Under Review

  14. Mass Ticket Responses

  15. We need a feature of API – getting a list of installed applications per agent.

  16. Legacy View  ·  Under Review

  17. To be able to integrate COVE DATA Protection

  18. Automate responses and automatic closures if a customer does not respond

  19. Ability to differentiate Automation Profiles based on OS

  20. reports uk time and data xls

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