363 search results
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Send emails to users who aren't the requester
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Mandatory Follow-up Date Feature for Pending Tickets
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Co-Managed Services
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Contact Email not editable via API
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Option for Template Scripts for Big Installers
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"Awaiting xx Response" field automated aging colour change
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Schedule and email COMPLIANCE reports that are available via export-
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Ticket documentation // automatic knowledgebase
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SLA That does not require first response
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Add SNMP/Generic devices on auditor report
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Mac OS Diskspace improve reporting
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knowledge base analytics
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Option to provide an offer to a customer
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alerte expiration contrats : 3 mois
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export tickets from a user
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Agent Health Report
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Auto Tag Categories
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multiple requester for one ticket
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contrat des clients
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Custom Collections API