309 search results
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Validation de tickets
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Ability to trigger and send reminder on pending tickets · Archived
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export tickets from a user
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Custom Collections API
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Respond to tickets without clicking into them
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Rules Stop
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Helpdesk agent improvement
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Customizable Dashboard for metric tracking
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Add Signatur to ticket answers · Released
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Assigned Technician does NOT receive notifications if another Tech is set at the contact
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Ability to add parameters for running scripts and respond to User Inputs
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filter option "installation date" under installed software
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Customer read status tracking for tickets
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Automated ticket closing based on criteria. · Released
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Delivery Optimization thru Atera
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Ability to change To: in ticket
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When the site is slow/down, I would still like to have easy access to the data base
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ipfire & ipCop - Agent
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Tickets API date range and more items per page
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System to handle email notifications to copied recipients on tickets, not rely on "Reply All" from email client