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  1. Adding CPU Benchmark value to the Auditor Report. For example values from www.cpubenchmark.net. Those values would help us to determine which PC's are reaching their end of life.

    8 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  2. Atera shows software as having been uninstalled from an offline machines in the recent process report, when in fact it has not yet been done. This is not very helpful information.

    Also can you please have it show the time it was actually executed when the machine comes back online as this is very important too.

    10 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  3. Actually, if there is no description in a time entry, the timesheet report will only show the time as if it was simultaneously entered at the ticket closing time.

    This issue isn't happening if a description is entered at the time entry.

    It would be good that every time entries, even without description, would be shown at the date they are entered.

    8 votes

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    1 comment  ·  Reports  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. This would give users the ability to target a smaller subset of devices for the report. For example we have a folder that contains off-domain laptops.

    9 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  5. Atera currently shows the actual description, however its ommited from all reports.

    6 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  6. In the software report, there is a link that makes a modal window appear with a list of devices with the result of the search. Mostly we uninstall apps from here, but not all apps can be removed by Atera this way and the uninstall button is disabled. If you have many devices in the list it would be good to be able to jump to each device if you linked the "device name" column to the actual device.

    5 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  7. We regularly run compliance checks on our systems to see if they are up-to-date as we don't have everyone on Patch Management. It would be nice to exclude devices that have not checked in during a certain time frame (set by user)

    7 votes

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    1 comment  ·  Reports  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  8. Add a report to find machines not logged in to for > x days - useful for finding under utilised machines, or ones that may have gone missing!

    8 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  9. 7 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  10. Il serait bienvenu que le système de rapports et d'exports soit beaucoup plus fin et personnalisable, en incluant, notamment, la possibilité d'inclure les champs personnalisés.
    En fiat, je trouve que le modèle actuel, qui offre des modèles tout faits, n'est pas assez pointus et nous aurions vraiment besoin de pouvoir affiner au maximum nos éditions de rapport.
    Bonne journée à tous

    4 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  11. A report on all customers

    4 votes

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    1 comment  ·  Reports  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  12. Report designed to provide login info to either clients or during the transfer of IT services from one provider to another.

    4 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  13. Below is what I emailed support. Octavian suggested to add it to the feature board as this is not yet possible in Atera. Can you come back to me to see if this can be in your future road-map?
    Thanks

    Hello,
    I have added a few custom fields (with drop down) to ‘Customer’ to have 1st and 2nd engineer entered for each customer. Thus, we want to assign one technician as a main and another one as a back. How can I generate a list/report with all customers showing columns with the 1st and 2nd engineer.
    Thank you.
    Best regards,…

    5 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  14. Would like the ability to have a checkbox or some other way to exclude an agent from patch reports. As in the agent is offline and in storage or just offline but you want to keep them for asset history. A checkbox would tell the reports to exclude the agent from populating and clogging up the report. you could also run the reverse as a report showing all offline agents

    5 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  15. I would like to know the software expiration date.

    3 votes

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    1 comment  ·  Reports  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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