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68 results found

  1. If I'm working on a remote device and have to reboot, my remote session resumes and I'm back on the desktop but Atera can't tell the computer is back online yet, so if I run a script it will time out. The admin page still shows the status as online but if I refresh the page it will finally show offline. I'd like to have a way to force a status refresh on either the client side or from the Admin side for a particular device so I can immediately know when I can run scripts without them timing out.

    21 votes

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    3 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  2. I would like to add an area where we can set a Display string for returned values in the SNMP monitoring. For example if a SNMP OID returns a value of 2 it would display Normal. I would like the option to customise this depending on the device we are setting up.

    20 votes

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    2 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  3. I see others have suggested this. Any progress? Sooner rather than later would be nice.

    9 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. The ability to query a device's WMI and then set a custom field in the agent's record would allow us to then use those custom fields with filters. For example, query the processor type and then set a custom field to read either Intel or AMD.

    I can see this working as a WMI query function built by Atera or an added feature to the installed agent that allows a script to send data back to the agent which would update the record.

    18 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  5. File transfer needs to support more than 100mb files. Is this 2005?

    5gb file limit should be the minimum, preferably 10gb.

    17 votes

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    0 comments  ·  Devices  ·  Admin →
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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being
    reviewed by our product team. We’ll keep an
    eye on the number of votes, and let you know if
    a decision is reached to implement. Thank you
    for being a partner in our process!

  6. Really need to visualy see if a computer run on supported version of Windows.
    Really helpfull to replace some old computer or just upgrade to a newer version of windows. (Server and workstation).

    10 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  7. Now that the feature is there to show if a device needs a reboot, it would be nice if we could create a view and/or report that would show a list of those devices.

    5 votes

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    0 comments  ·  Devices  ·  Admin →
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    Under Review  ·  Dor N. responded

    Congratulations on helping shape Atera! The
    feature you requested is currently being
    considered for development. Please be patient
    as the process can take a while or even stall to
    make way for other features. We’ll update you
    once it’s been implemented and released!

  8. Please fix the issues with File Transfer to make it more useful:

    1. Show file dates/times
    2. Show full filenames
    3. Download multiple files and/or folders
    4. Allow upload of multiple files and/or folders
    5. Add typical "back" navigation - not just via the file tree

    Isn't there a much richer off-the-shelf File Manager you could integrate that provides the basic background file management functions we need?

    17 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  9. We should be able to audit who accesses what devices and when, including shifty Atera staff who get 4 digit pins from us and start accessing our customer computers whenever they want.

    16 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  10. Within Atera it asks that we define the business Public IP. What would be nice is to view if a user is working at the office or remotely when looking at devices under the customer name.
    One could have a simple reference point to the Public IP that is defined and display a "true statement" if the user is at the office or remotely.

    24 votes

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    0 comments  ·  Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  11. Display computer information on the desktop.
    PC name
    Logged in user
    Last reboot time
    Network information (IP)
    IT support contacts

    Like Microsoft BG info. https://docs.microsoft.com/en-us/sysinternals/downloads/bginfo

    23 votes

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    0 comments  ·  Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  12. Monitoring and reporting ESXi hosts, cpu load, storage, networking.
    Graphical Report (same as windows devices with agent installed).
    IMPORTANT to get statistics within a range of days, interesting for debugging, problem solving, investigating.

    18 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  13. It would be helpful before we start remote session so we can see if user is busy/in a meeting/or not in front of the computer. Maybe very low quality image of current view of the screen with hard to read details so we are not intruding on their privacy.

    17 votes

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    3 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  14. When you are working with a group of devices in a specific folder, there should be a link on the device page to go back to that folder you started in. Right now I have to go back to the company page and then to the folder.

    15 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  15. Ability to bulk import generic, unmonitored devices. Example: Excel list of devices (Ipads, monitors, projectors, etc). Import the list from a default CSV file.

    19 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  16. I'd like to be able to manually type in a device's spec. If we buy 10 laptops I'd rather not have to unbox them all to install agent to know what we have in inventory.

    6 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  17. A patch that is 15GB large, won't be installed on a server, with only 13GB of free space. And there are no alarms about it won't be installed.

    So the feature request is to be able to create an alarm, when there are a patch not being installed because of lack of free space on the device.

    17 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  18. Add TPM Status with Version

    10 votes

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    1 comment  ·  Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  19. Since your agent will likely be on every workstation more functionality or options for WOL would be great. Often servers sit on a different VLAN/Network subnet than workstations. Regardless of that Atera only provides the option of a server to send the WOL packet. As we know WOL is an L2 protocol and will not cross network subnets/VLAN's inherently. If Atera could make the agents network subnet aware that would help a lot. Then when trying to wake up a workstation only options on the same network would be able to come up.

    13 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  20. Windows Updates needs an overall, it's very confusing when you look at the updates as to which machine has or has not done the updates. When you look at the machine it's missing alot of updates.

    14 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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