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    10 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Great news! The feature you suggested is going through final QA stages and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.



    Best regards,

    The Atera Team



    An error occurred while saving the comment
    Ryan commented  · 

    When users attach an image to a ticket we need to be able to click the image and have it display in a floating pop-up window. Preferable one with Zooming abilities. Currently we have to download the image then open in an another application. Coming to Aterea from Jira, this is a significant downgrade.

    Ryan supported this idea  ·