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  1. Revamped Notification Center: real-time, user-specific notifications with history, CTAs

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    12 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Thea Marie Stendal-Karlsen supported this idea  · 
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    Thea Marie Stendal-Karlsen commented  · 

    When you write an internal note in a ticket, you can notify other technicians in the right field.
    But, when someone places me on "Notify", it would be more effective to get a more obvious notification - A sound, pop-up box on the screen. Instead of having to look up to the right corner, which is very easy to not see and forget.

    This way, it would be easier to be updated on current tickets, that can need other technician's help/advice.