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  1. Zomentum could further streamline our billing processes

  2. We need a feature of API – getting a list of installed applications per agent.

  3. Tickets API date range and more items per page

  4. make email not a required field for a contact

  5. Add Bitlocker recovery key to Device Details  ·  Released

  6. Logged in user history

  7. Ticket Business Hours

  8. Delivery Optimization thru Atera

  9. Ability to have a quick reply template automatically selected

  10. Add directory statistics like WINDIRSTAT for disk space management.

  11. Ticket email automation

  12. Enhanced Monitoring and Screen Capture Feature in Atera RMM

  13. System to handle email notifications to copied recipients on tickets, not rely on "Reply All" from email client

  14. Pinned Ticket Filters

  15. ipfire & ipCop - Agent

  16. stop emails automatically sending

  17. Report for how many hours worked on a client

  18. Retired device on customer level

  19. Design your own "Pane of Glass"

  20. Allow HDD SSD SMART adjustable Thresolds

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