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  1. Legacy View  ·  Under Review

  2. Ability to change To: in ticket

  3. Tickets API date range and more items per page

  4. Delivery Optimization thru Atera

  5. Ticket Business Hours

  6. Add directory statistics like WINDIRSTAT for disk space management.

  7. Enhanced Monitoring and Screen Capture Feature in Atera RMM

  8. Ticket email automation

  9. Ability to have a quick reply template automatically selected

  10. ipfire & ipCop - Agent

  11. System to handle email notifications to copied recipients on tickets, not rely on "Reply All" from email client

  12. Pinned Ticket Filters

  13. Report for how many hours worked on a client

  14. Retired device on customer level

  15. Design your own "Pane of Glass"

  16. Allow HDD SSD SMART adjustable Thresolds

  17. seim integration

  18. stop emails automatically sending

  19. metered network connections

  20. custom fields

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