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  1. App Badging

  2. Integrate Atera with SaaS Alerts

  3. Retrive SNMP device oid and value with API

  4. Enhanced Time Tracking Functionality

  5. Value parsing in OID values

  6. to keep tickets once customer closed

  7. Peripheral detection?

  8. Report for how many hours worked on a client

  9. API calls to be able to update the update the data of an agent (PUT/PATCH)

  10. Better API or REPORTING for MASS

  11. Teramind Integration (User monitoring and threat prevention solution)

  12. Filter Alerts by Agent

  13. Cynet Elite

  14. Create an easier method to add OIDs to the monitored section

  15. Customize Awaiting Customer/Tech Response

  16. Include Security Posture in API request

  17. Ability to modify forgot password email template

  18. Email from unknown Contacts and noreply@

  19. Hide e-mail responses in tickets

  20. Check to see which machines have OneDrive up and running to ensure data is backed up in real time

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