Settings and activity

12 results found

1. Generate time entries even when you're using the AI assistant/scripts. Would be nice to be able to bill our customers for it also

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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2. Ability to view KB attachments.

   3 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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3. lastpass

   13 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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4. Email Encryption for all outgoing emails from Atera to Users via ticketing.

   10 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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5. Separate permissions to edit the knowledge base

   50 votes

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   10 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Mike Van Gels supported this idea  ·  Jun 6, 2022

6. MSP360 backup

   17 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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7. Veam

   160 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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8. Atera to save Webroot Key

   2 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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9. More Granular User Control

   26 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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10. Ability for techs that don't have Admin privileges to add SNMP

    9 votes

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    1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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11. Delete Technicians

    68 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Mike Van Gels supported this idea  ·  Jun 6, 2022

12. Return of Alphabetical selections on Customer page

    46 votes

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    7 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Mike Van Gels commented  ·  Oct 25, 2021  ·  Edit…  ·  Delete…

    Also for those of you not aware you can get this back by going to:

    https://app.atera.com/admin

    after you login.

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    Mike Van Gels commented  ·  Oct 25, 2021  ·  Edit…  ·  Delete…

    Please for the love of all that is good and holy bring back this feature! Also I much preferred the tiled layout of the customers vs the list.

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    Mike Van Gels supported this idea  ·  Oct 25, 2021