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  1. 469 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Brett McNerney supported this idea  · 
  2. 11 votes

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    Brett McNerney supported this idea  · 
  3. 83 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Brett McNerney supported this idea  · 
  4. 260 votes

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    Brett McNerney supported this idea  · 
  5. 632 votes

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    Brett McNerney supported this idea  · 
  6. 53 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Brett McNerney supported this idea  · 
  7. 43 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Brett McNerney commented  · 

    would be nice if this was done on a customer by customer basis so can have different emails/accounts for each customer.

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    Brett McNerney commented  · 

    this would be great if could do on a customer by customer basis.

    Brett McNerney supported this idea  · 
  8. 1,527 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Brett McNerney supported this idea  · 
  9. 22 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Brett McNerney supported this idea  · 
  10. 29 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Brett McNerney supported this idea  · 
  11. 117 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Brett McNerney supported this idea  · 
  12. 6 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Brett McNerney supported this idea  · 
  13. 17 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Brett McNerney supported this idea  · 
  14. 10 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Brett McNerney supported this idea  · 
  15. 31 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Brett McNerney commented  · 

    we are seeing this a ton as well now as of late. And its popping up and bugging users and we are having to remove the agent which makes it harder to support are clients.

    Brett McNerney supported this idea  · 
  16. 49 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Brett McNerney supported this idea  · 
  17. 329 votes

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    Brett McNerney commented  · 

    Ability to specify at the folder level that the agent should be automatically enabled and have to do it by device. That way once in a folder it just enabled automatically if that folder is setup to have that. I also would like it to not hide itself on the taskbar as users are constantly saying it isn't on there machine just to have to go and its just under the little carrot and have to drag it back down. Maybe a desktop icon that is more reliable. Also the token process is constantly broken so a better method for a contact to get the agent setup.

    Brett McNerney supported this idea  · 
  18. 121 votes

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    Brett McNerney commented  · 

    Is there an ETA On when this might happen as not letting tech move device between folders or do basic tasks that only an admin can do that a tech should be able to do is insane.

  19. 78 votes

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    Brett McNerney commented  · 

    yes as we currently just use a outlook calendar to do this but something tied into the system with an good report tied to it would be useful.

    Brett McNerney supported this idea  · 
  20. 128 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Brett McNerney commented  · 

    Yes yes and yes please this would make it so we can actually trust the time entries on tickets and track time against clients more accurately and also save a ton of time at the end of the month trying to track down techs or verify times are accurate and so on.

    Brett McNerney supported this idea  ·