4472 results found
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duplicate agentless devices
it should be possible to simply duplicate agentless devices by klicking, then a popup should open to enter a different device name (a must!) and "bam" finished. then the new device should be opend to change the IP and other information...
at the moment setting up 20 and more generic devices if a customer does get some more gen devices is a pain. some are fastly saved and mostly are a pain to wait...
1 vote -
Advanced Reports - Custom Branding
Provide a field in the advanced reports dashboards that allow image files to be uploaded when editing the given dashboard (alongside visualisation, text and button), so that company / customer logo's may appear on the report when generated.
2 votes -
Alert on memory pressure (Mac)
Monitor memory pressure instead of memory utilization on Apple Silicon Macs. Memory utilization is a moot point on these devices as memory stays near full by design on this hardware. Memory pressure is a better gauge of stress on these systems.
6 votes -
colour ticket priority
please provide colour scheme to tickets so they can be easily identified / distinguished based on their priority either by
1) marking the whole div/row as "red" when it's critical/high
2) having the priority values displayed with coloured bubles - similarly to status have ityou can use this schema for colour selection or any other thats suitable
note: I know there is a filter for that, but that's an additional step which can be easily eliminated
thank you
11 votes -
Alerts when failed attempts logins on server or workstation
Like the solarwinds solution, I would like to have an alert when the login count for a server or workstation reaches 5 failed attempts with the account name used to try to login
7 votes -
Granular User Permissions (Client Folder for example)
More granular user permissions. A lot of things now require the highest admin rights which should really be reserved for the owner. Also, it would be nice if the folders for client devices allowed granular permissions, that way certain techs could have access to some client devices but not all.
38 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Remove contract view from technicians
When removing permission for a tech to see billing, it should remove the possibility for them to view contracts and being able to edit them as well.
5 votes -
Patch Search & Deploy - Add Column To Show If Agent Is Online or Not
Patch Search & Deploy - Add Column To Show If Agent Is Online or Not
1 vote -
Password protected agent installer.
When we first started with Atera we had to enter our Atera user passwords to run the installer from the user space. I'd like to bring this feature back or at least the ability to set at password at installer creation. If this feature already exists I am unaware. I do not like the idea that if someone were to get our installer they could easily add invalid devices to our console.
1 vote -
battery
Allow filtering by Battery health, to get a list of devices with battery under x %
6 votes -
exclude filter for status
Allow filters to be more dynamic by default all which exclude checklist, this would fix having to update all views when adding a custom status, this should also be added to the API so you can fetch without grabbing all tickets, this would help Atera reduce consumption Aswell by more efficient calls
1 vote -
Filter by Uptime
Please add an Advanced Filter for Uptime so that we can show agents that were last started, for example, 5 days ago. We can then run a Reboot automation task on this filter; this will be a tremendous help to us!
10 votes -
Private Scripts
We would like to see a option to have scripts assigned to certain technicians so not everyone can see all cloned scripts. We are looking to add customer technicians which allows them only to access tickets/devices for that customer with will work ok, but there is no option for segmentation of scripts. This technicians would be able to see all clones used for other customers. Same goes for Thresholds/IT Automation.
10 votes -
Be able to extract data from custom fields from the API
Be able to extract data from custom fields from the API
6 votes -
File and directory monitoring
File and directory monitoring. The ability to monitor if a file was created,deleted or renamed in a specific directory and receive an alert.
5 votes -
save Ticket view on customer page and mobile app.
save Ticket view on customer page and mobile app.
These get reset everytime.3 votes -
OID reporting
I would like a report that I can schedule to run weekly on all of our SNMP printers to read the OID values that we have set up. This would allow us to preemptively ensure that we have printer consumables on hand before the customer calls and has run out of toner.
4 votes -
Bypass SLA and scedule specific date + add this field to API
There is no easy way, inside Atera, to scedule a date of work or planned date of work. Using SLA always is a pain and not relevant of all ticket and jobs to do. also, adding that colum in ticket with easy access to change the date and filter by date would be awesome.
1 vote -
Password protect scheduled reports
Allow the option for both classic & advanced reports to be automatically password protected when scheduled. The idea being that a technician can schedule reports to be sent to customers on a regular basis and report can only be accessed by password. This would allow for reports to be protected without needing to be manually edited by the technician every time using a third-party app.
1 vote -
show more detailed information about tickets
Could you make it possible to show more detailed information about tickets? Like who assigned the ticket to who, who closed it, who changed the status and so on.
Would be greate for overwiew reasons.Thank you
1 vote
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