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326 results found

  1. Integrate SonicWALL Capture Client monitors and alerts..

    5 votes

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  2. Ability to have the retired device sync with what we see on Webroot. If there is a retired a device on Atera, on Webroot, that device is still listed over there. Would be nice to have it synched

    7 votes

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  3. it would be nice if we could integrate a telegram bot to receive alerts instead of receiving them only via email

    3 votes

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  4. It would be very useful if we can use SMS providers such as twilio and others to integrate to your RMM and have a portal where we can perform tasks like sending notifications to clients, or receiving MFA messages etc.

    9 votes

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  5. Hi, It would be interesting to add JumpCloud (https://jumpcloud.com) as an integration within Atera. Thank you.

    2 votes

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  6. I would love to be enable to sync SNMP and TCP device to IT GLUE. With current integration you can only sync server and computers because you need an MAC-adress for a device to be sync to IT GLUE. I would love to be enable to set own mac-adress or a random generated mac-address.

    27 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  7. Remote sessions: Anydesk: It doesn’t pop out with all screens. It just flips. Need with engineers with all screens. They have multiple programs open. Applications database. Have to had their emails, it’s a pain point to click there and then refresh the screen.

    5 votes

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  8. I have third party security devices that send an email alert.
    I can instruct them to send those emails to my Atera "Auto-Generated Support Address" and this will create a ticket, but I would prefer to have an email address that triggers an alert with the email content as the alert description.
    An alternative would be to add an Alert Trigger to the the Atera API.

    1 vote

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  9. We would like to have a lexware financial office pro integration

    1 vote

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  10. Given that Atera pushes for the use of chocolatey, they should take the time to update common software packages on the public repo that they use. things like VLC are wildly out of date, and Atera is failing to update these programs despite promising to update them.

    17 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  11. Ability to connect to Anydesk without copying and pasting passwords. It would be nice if we can apply profiles to customers. For example, be able to set all endpoints to default to better performance and not to share sound.

    14 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  12. BrightGauge Intergration would be very helpful. It will allow CEO's and CISO's to see how their IT department is performing. Also we will be able to create custom report and gauges per customer to fit their needs.

    6 votes

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  13. Splashtop SOS: When you integrate with Splashtop SOS, would be nice to have a tab on the Atera console where you can easily click into it

    6 votes

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  14. When calling [get /api/v3/devices/genericdevices] the fields IP and HOSTNAME are not included. The information is also not included when calling [get /api/v3/devices/genericdevice/{deviceId}].

    When we want to retrieve al list of genericdevice (the most commonly used method for monitoring devices), one of the most important information is the IP address.

    Can you please fix this?

    Thank you!

    3 votes

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  15. Trend Micro's cloud-based offerings are easy to integrate into a tool like Atera and Trend Micro is one of the leaders in Zero-Day mitigations and Anti-Ransomware tools out there.

    24 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  16. msp360 integration

    19 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  17. Trend Micro has been a go to antivirus and cloud security suite for quite a long time. Bigger competitors of Atera such as Connectwise and Kaseya have Trend integrations.

    20 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  18. The Add-Ons Menu provides no useful information or dashboard, it can be moved elsewhere and accomplish the same task without being in the way of other more important features.

    1 vote

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  19. We are currently using Zomentum as a CRM but would love for it to connect to Atera. Zomentum connects to Connectwise & Autotask

    1 vote

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  20. Integration with StorageCraft backup products.

    5 votes

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