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  1. The dashboard should be able to more customizable, not just have checkboxes for predetermined widgets. Should be able to add any view already in Atera, such as device views, ticket views, etc. So you could also have a ticket widget that is a breakdown per customer, devices per customer, devices in a patched, not patched status etc.

    12 votes

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  2. Atera Case #443782 Allow disabling 'details view' window
    The 'details view' window which appears on hover over on multiple screens (i.e. devices, tickets etc.) is hindering us from being efficient with our work. Please allow this to be disabled as a customization per customer/technician.
    Thank you
    Frank from Mprove IT

    1 vote

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  3. Ability to put Atera's dashboard/ticket board on a screen without having to purchase a license for it. Would need to autorefresh too

    20 votes

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  4. I’m not sure what you were expecting to get but I do have an email and 3 phones and an iPad bllmatzkow@icloud.com

    1 vote

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  5. A graph for the CPU and RAM is currently displayed. I would also like to have this displayed for the network load (Bandwith) so that I can determine the regularity of a network load at a glance.

    1 vote

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  6. Please include a dashboard tab in the mobile app. I have no way to monitor everything from a tablet on my desk. I would like to be able to see everything and not choose ALerts or Tickets. TY!

    4 votes

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  7. Il serait intéressant de pouvoir personnaliser le tableau de bord afin d'y mettre les informations clés qui nous sont pertinante et de pouvoir définir nos filtres et nos seuils.

    1 vote

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  8. Unassigned Ticket widget for dashboard

    3 votes

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  9. Currently, we have our IT office hosting a few TVs showing uptime reports and such. Having an option to create a link to the Atera dashboard without sign-in (without write access of course) would be a great idea for a quick glance to see if any devices are down.

    48 votes

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  10. Se serait bien de voir dans la listes des appareils et sur l'agent les mises à jours en cours d'installation sans passer par les rapports, plutôt que voir toujours le nombre de correctifs disponibles.

    2 votes

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  11. 1 vote

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  12. My company assigns me a certain number of recurring tasks such as updating the servers of several clients. Allow the creation of several favorite work lists to visualize all the devices to be treated for all clients combined

    1 vote

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  13. Would be nice to have a services gui in the device dashboard that could send the restart, stop, start and kill command without having to drill into the pc to bounce a service or use a terminal to get service name and restart it.

    1 vote

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  14. Dashboard: General view that no one can modify

    1 vote

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  15. Automatic Cleanup of alerts:
    It could be usefull for an MSP to have a possibility to schedule automatic cleanups of alerts based on specific filters.
    An example:
    delete all alerts with severity XY of customer XYZ that are older than x months.

    This will help to have a smaller list of alerts.

    15 votes

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  16. We need more than 6 RECENT ALERTS in dashboard. Atera shows only last 6 recent alerts in dashboard, but in fullscreen view is really ridiculous.

    1 vote

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  17. Ability to Disable 2FA Prompt by WAN Address

    It would be nice to be able disable the 2FA prompt when logging into Atera from our Office locations. We have other vendor portals where we can add our WAN address to bypass the 2FA.

    10 votes

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  18. Since it is quite difficult for us to manually refresh the Atera ticket management website each time we want to see the most recent ticket modifications, it would be a huge improvement if this happened automatically. This would also reduce response times.

    22 votes

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  19. If there is any filter or report that can export devices which require a reboot.

    5 votes

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  20. I would love the functionality to click on a bar from the bar chart in the widget called Ticket Activity, and then be able to see the full activity for that day. So if I click on the bar representing resolved tickets, then I will be sent to an overview of all the tickets resolved that day.

    2 votes

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