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243 results found

    • Threshold alerts for Disk - All the other alerts have "time period" for delay but for Disk there isn't. Important to have for example delay of 10 mins or else we have to remove it by hand and it takes a lot of time.
    2 votes

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  1. The ability to send alerts to the customer So they are kept in the loop aswell.

    1 vote

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  2. Avoir la possibilité de faire des interrogations Wmi pour récupérer information sur les postes clients afin de surveiller des logiciels installés sur les postes ( exemple délai avant expiration et/ou protection en temps réel active pour les solutions Fsecure)

    2 votes

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  3. Add the ability to create a threshold item such as a Powershell script that can generate alerts based on whatever value the script returns. I have a lot of custom monitoring going on in the RMM program that I am currently using and it will be difficult to figure out how I will continue that monitoring if I choose to make the switch to Atera.

    3 votes

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  4. If you get an alert and it opens a ticket, if it got resolved on its own, to have the ticket close automatically

    2 votes

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  5. Would be good if you can select more than 20 alerts to resolve, maybe have a ALL alerts to be resolved.

    If you have 1000 of Alerts, you have to scroll down the screen and then go back to the top of the screen and select ALL

    7 votes

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  6. Customize the amount of time
    Mass pausing for devices
    Pausing based on Automation profiles

    12 votes

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    2 comments  ·  Alerts  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  7. threshold warning when Network Bandwidth / cpu usage / memory usage goes below a set threshold and not only when it goes above said threshold.

    for devices that are meant to be constantly running and we need to be alerted if they crash to go in and solve the issue.

    2 votes

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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being
    reviewed by our product team. We’ll keep an
    eye on the number of votes, and let you know if
    a decision is reached to implement. Thank you
    for being a partner in our process!

  8. When we onboard new systems, we typically want to make sure certain items have been configured (such as the Remote Desktop port changed from the default settings of 3389). It would be nice if we could create an alert based on a value in the registry. That way we could check if the default port has been changed after a new machine has been set up or if it is still using the default port. An alert would be triggered if it didn't match the particular value and a ticket could be created.

    5 votes

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  9. Ability to monitor user profile disk. With our customers, user terminal server, rather than them use their C drive, each user gets allocated a disk, 5GB and then that they can log into use diff terminal server. Would like to be able to set up some alerts

    2 votes

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  10. It would be really good if we could tackle issues on a preventative basis. Such as if the C: is getting full, Atera would notify the user directly with an email or alert to inform the user that their C: is nearly full and to look to clear out space. Rather than notify IT who then notifies the user.

    3 votes

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  11. Fix all alerts by allowing to create a filter to filter out stuff that is SPAMMING. Everyone should be monitoring software install and uninstall but your implementation is so SPAMMY is unusable.. such a waste of time when a few lines of code could fix it.. you know it's a problem, fix it.

    3 votes

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  12. It would be useful to exclude some processes, like the backup process, in the alarm view of memory usage. Because during backup time the server should use all available memory resources.

    1 vote

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  13. Add the option to make a threshold item to alert if a service is On.

    10 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  14. Event By Source could be very powerfull if you add the possibility to define a filter ID (Events to Exclude (comma separated)) like there is in Event System. In this way is possible to receive alerts from specific source in any case and decide if any specific event ID can be ignore.

    For example:
    - Category: Events By Source
    - Source Folder: Other
    - Custom Folder: Directory Service
    - Event Severity: Warning
    - Source Names or Event IDs: Microsoft-Windows-ActiveDirectory_DomainService

    • Events to Exclude (comma separated): 3041

    In this way I get all warning alert releated to Directory Service but ignore only…

    3 votes

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  15. Customized interval for Threshold exceeded alerts as with current setting it will send emails in every 10 minutes if a threshold exceeded and which can create floods of emails with such notifications .

    Looking for an option to increase this time from 10 minutes to a higher value or to have a customize option to increase this value

    1 vote

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  16. Hello, currently we are able to trigger a script from an alert, however, we can't automate a script if a monitored device goes down. This function would be great

    5 votes

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  17. Possibilité de crée des alertes personnalisées sur un client et ou un agent en particulier. Avec possibilité de pouvoir mettre l'alerte en différé et de recevoir un mail selon comment nous l'avons programmé.

    1 vote

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  18. As it stands, Atera offer pre-set Alerts. However, you cant change the severity of these unless you delete them and set your own up. This is time consuming. It would be great to change the severity of pre-set alerts that Atera have created.

    2 votes

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  19. Received alerts every 10 minutes if problem hasn't been resolve.

    1 vote

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