Ability to set Technician status to away, vacation, or project so that they are not assigned tickets during this time.
Ability to set Technician status to away, vacation, or project so that they are not assigned tickets during this time.
11
votes
Eduardo Rebolloso
shared this idea
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Jeremy Stewart commented
I'd further add the ability to see all technicians statuses visible via the admin portal and/or user portal (for smaller teams).