KB Section Management Update
Please add the ability to allow technicians with no admin rights to manage KB articles.
I would like to assign one my techs the task to build our KB for clients as well as for Admins.
Also, I think that currently technicians without admin rights are not able to view internal KB articles.
13
votes
Paolo Zoglianti
shared this idea
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!