34 results found
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Add last reboot time as threshold
Add threshold for last reboot time so we can filter wich clients got high uptime.
604 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Threshold profile to check low usage
threshold warning when Network Bandwidth / cpu usage / memory usage goes below a set threshold and not only when it goes above said threshold.
for devices that are meant to be constantly running and we need to be alerted if they crash to go in and solve the issue.
2 votesNice! The feature you requested is being
reviewed by our product team. We’ll keep an
eye on the number of votes, and let you know if
a decision is reached to implement. Thank you
for being a partner in our process! -
Alert groups
I'd like to be able to group alerts. For example Server alerts or Workstation alert don't go to the same email address.
Eve better if it could be different email for different Customers.
Customers have different SLA so this is important for MSP's15 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Warnings about renewing certificates
Warning / Alert about Certificates on Webservers / (Exchange for Example) that are due to renew in a chosen time interval.
26 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Notify when device is back online
If availability monitoring is enabled for a device, Atera sends alerts when that device goes offline. However, it would be very useful if it would also send a notification when the device is back online (after a reboot for example). This is a basic feature and a must-have in my opinion.
281 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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25 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Availability Monitoring (Customer wide)
Change to Availability Monitoring to become part of Alert Threshholds so that they be used customer/account wide easier
Alternatively: an API method to set it enabled/disabled,
or a param to use using install to automatically add agent to account and set Availability Monitoring to enabled per default for the device.24 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Alert scheduling/automatic snoozing
Set an alert schedule for different customers/The ability to automatically snooze alerts for certain periods of time each day.
This has been a slight issue for us due to patch management causing high CPU and Memory usage alerts to be created so we get lots of alerts overnight.
It would be nice to be able to snooze these for particular customers but to be able to do it automatically or on a schedule.12 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Threshold on Microsoft Windows Event log
It would be great if we can add a custom threshold with:
- category: event application
- alert severity: current listbox is ok
+ Level: listbox "error, warning, information, audit success, audit failure"
+ keyword filter (present or exclude)Thanks a lot :-)
+ EventID
+ Source17 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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possibility of setting different thresholds for volumes on the same server for example
example:
i have a server with 3 different volumes
c: Total size 80 GB
f: total size 10 GB
g: total size 3 TBi would like to set 3 different Thresholds for this 3 differents volumes
c: warning when disk space is less 10 GB and critical when disk space is less 5 GB
f: warning when disk space is less 2 GB and critical when disk space is less 1 GB
g: warning when disk space is less 20 GB and critical when disk space is less 10 GBnow is possible to set only 1 Threshold for…
34 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Event Monitoring Improvement
I would very much like a lot of improvement when monitoring Windows event logs. I don't want to specify an event source -OR- event ID. I need to specify the log, source, -AND- the ID.
The very few prebuilt Atera event monitors have the ability to notify based on frequency. At the very least I would like to change that frequency, but it would be extremely helpful if we could specify a frequency like that when building a custom monitor.
I also want to monitor events based on their criticality but not have that set the criticality of the alert…
30 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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firewall
I would like to be alerted if unexpected ports are opened on the company firewall, a very simple pen test that scans a specified public IP (or URL) and checks if any non specified ports are open. It would be an automatic scan that runs once a day.
5 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Costumize Alert Emails
Being able to costumize Alert Email for each alert where you can choose what informations the email should contain. Instead of "Machine status unknown..." you can choose what the alert email should say.
14 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Modify alert timeouts
Option to modify the timeout in which an agent hasn't established communicatio via the Admin portal. Currently, the only option is a manual REG change on each computer.
5 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Mass alert suspension for up to 48 hours
For specific kinds of maintenance we need to be able to suspend alerts on a wide range of devices for up to 48 hours. Right now, it is a very tedious process to suspend alerts and it's only possible to suspend them for up to 5 hours.
Please offer more options for suspending alerts, as this feature is vital for maintenance work.
17 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Threshold selective email alert
Hi support,
I think it could be nice to have the possibility to mark what kind of a part threshold can send email and what no.
For example: hdd usage over 90% sends critical email alert, but cpu temp over 70 for a couple of time not.6 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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A smarter way to monitor temperature
One of the most important features of any RMM solution is the monitoring of hardware. Specifically, temperature of the motherboard, CPU and DISK. Atera has that capability right now and thresholds are fully customizable. But different hardware has different thresholds.
Within the Intel lineup, there are different thresholds for the i3, i5 and i7. And even within the same processor family, there are different thresholds for different generations.
Having one conservative threshold generates a lot of false alerts. And going the other way is risky. Creating different thresholds for different processor types and generations becomes a management nightmare giving that…
62 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Can we can setup an alert notification when a new device is added to our account? We had rogue devices get installed and never knew
Hi,
It would be awesome if we could setup alert notifications when a new device is added to our account.We had a couple rogue devices get installed the other day, and didn't realize until we just saw them in the portal.
22 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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alerts
It is imperative that there be a separate/different subject line when a computer is unavailable, and also that it indicates how many computers are involved. This is basic for any RMM and is a huge flaw in your service. For those of us who have a lot of customers/machines, there are a lot of emails that come in daily and it is way too easy to miss ones as critical as unavailability. It cannot be that difficult to have those go out with a different subject line, or even allow for text notifications under those circumstances.
6 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Intregation of Email-based Monitoring
Add Integration Monitoring of Email-Notifications from different Devices, likewise "Checkcentral" for example. We monitor Backupjob from different systems with different Software. The Software send only Mails, when the Backup-Job is definitly running OK, otherwise the Monitor shows failure.
4 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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