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326 results found

  1. Crowdstrike integration

    24 votes

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  2. Why can we not just upload and set installs for any app (exe or msi) in our portal. Having to set up a private repo seems crazy (and I cannot seem to find anywhere in the portal where I can actually do this). Atera is the only RMM platform I've ever used where you cannot upload/store software setup files manually and it's extremely frustrating.

    7 votes

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  3. I want to bring over existing portals without the poor rates Atera has for the same products.

    76 votes

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  4. Integrate with Domotz API so that Domotz alerts tie into Atera alerts and/or tickets.

    9 votes

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  5. Please can you do a integration with smart deploy to allow a alternative application for application and driver updates to Chocolatey.

    3 votes

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  6. Bit-defender has Integrity Monitoring which is a great security feature, upon inquiring with bit-defender and confirmation from Atera support this feature isn't available for instances integrated with Atera. We can see the Integrity Monitoring but unable to apply any of the rules.
    Need this to be turned on to meet PCI requirements and enhance overall end-points security.

    60 votes

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  7. Tool will scan servers and PCs for sensitive files containing SS#, DL#, Card Info, etc.
    A report will be generated for each device along with a .txt file containing a list of file paths, which could be then feed into a script or encryption system.

    What about a tool which would encrypt sensitive documents and provide key management to end user as well as a back door for IT or designated key custodian.

    26 votes

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  8. It would be nice to have a direct integration with Rewst.io. so all automations from licences, onboarding / offboarding. could be filtered in and out of Atera to keep an overview of what is happening.

    2 votes

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  9. Altaro integration for backups would be ideal. Especially if Veeam is planned for the future.

    3 votes

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  10. I would like the ability to reference 1 install per customer or to be able to just connect to ScreenConnect with an Atera account. This could be as simple as automating the process for remote accessing a PC in ScreenConnect or allowing for there to be 1 ScreenConnect install per customer. This would allow us to stay organized in ScreenConnect while also allowing us to integrate our applications for ease of use. The way it's currently setup you would need 1 universal installer for SC which removes the ability to stay organized. At the very least add this option on…

    9 votes

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  11. The only missing tool for me is a way to assign prices, renewal dates and reminders to the software inventory. For exemple, I'd like to assign the date and price for when and how much my next renewal of Autocad will be needed. Then having a report which shows how much and when we need to spend for licences. It would be a huge planning tool.

    4 votes

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  12. This would be mind blowing. Integrating Tickets/alerts/knowledge/automations etc. from Atera to Jira Projects. Sky is the limit, you the experts! but this will be greatly appreciated - From the Whistle IT Team 🤓🙂

    5 votes

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  13. Extended software support for queries and displays, e.g. the status of the companies Eset, Altaro, Hornetsecurity, Securepoint AntiVirus, BackupAssist.

    5 votes

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  14. There a not many contact fields synced with Azure AD. An important way is contact our customers via telephone (not mobile) - and that is missing. Also important is the field office or addresses. Because we have customers with more than one location.

    50 votes

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  15. It would be nice to have an API connector for each client that pulled alerts from a tenant giving more of a single pain of glass. It would also allow some level of management of the tenant,

    19 votes

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  16. Integration with CrowdStrike, specifically the exposure management tool, allowing technicians to see all vulnerabilities within a site or a device, rather than just windows vulns. Prioritise Vulns based on CVE or EXxPRT rating and create tickets directly from vulns so that we can assign Techs to remediate.

    6 votes

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  17. What would your perfect Office 365 integration look like?
    Let us know what do you think about it.

    1,479 votes

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  18. Would like to see some kind of status, if someone is currently connected to a device. Meaning, I go through all the steps of making a connection to the point it starts to paint the desktop and then I get a message that someone else is already connected. Just would be nice to know that before hand, and possibly who is connected, before going through those steps, and find another method.

    Our team mostly uses Splashtop for our remote connections.

    38 votes

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  19. Threat Monitoring Integration with a partner that has been in Cybersecurity for a while has helped solve attacks such as the Solarwinds at the government agencies, and the Kaseya MSP breach. The Huntress employs very skilled professionals that understand the cyber criminals' ways and built trusted tools to protect our MSP clients, leveraging threat scanning within the systems and the protection of Microsoft Windows Defender. Serious defense for small businesses. We would love to have Atera integrated with this partner.

    13 votes

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  20. Atera needs functionality to monitor Windows Server Backup.

    10 votes

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