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  1. Audit Report does not bring in the battery field info for example - also would be great to be able to bring in any other custom fields that

    2 votes

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  2. Just a simple asset list - it could even be the Auditor Report - with the Contact relationship joined to the device.

    Thanks -
    R

    3 votes

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  3. I have used the custom field to add 'date purchased' and 'Warranty End Date' to my devices. However, it is inputted as a text field (Date field selected and you select the date from drop down menu). So when exporting Auditor reports to excel, the data is text and not date format and not usable to sort/search devices. This is used to monitor asset refresh and warranty expiration. Can Date field be change to a usable format for export?

    2 votes

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  4. Needs to enable this to perform seamlessly report.

    4 votes

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  5. Instead of accidentally discovering unwanted applications on managed endpoints, I'd like to setup a system of rules that alert me when an application is installed. Not for any installation, but for specific ones that are driven by rules.

    Since Atera is already keeping a list of all applications installed on all managed endpoints, I'd like to be able to review that list and add each program to either a whitelist or blacklist. In the future, if an application on the blacklist is detected on an endpoint, I'd like to be alerted and/or take action (preferably in the form of an…

    2 votes

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  6. It's important to know what the team are working on, whether billable or non-billable. At the moment it seems that reporting is only on time entries marked as billable. Please make non-billable time entries something that can be reported on as well.

    5 votes

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  7. It's important to know what the team are working on, whether billable or non-billable. At the moment it seems that reporting is only on time entries marked as billable. Please make non-billable time entries something that can be reported on as well.

    2 votes

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  8. Filter Recent Processes by customer or script when selecting timespan would (hopefully) reduce time it takes to return the results.

    I may be looking for a process ran in the last three months, but only for a specific customer, so I don't need all the data for every device and customer.

    Depending on how Atera stores this data, it may be an extra load not only for us, but for Atera servers to search through all customers' data.

    2 votes

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  9. Export list of unassigned computers.

    2 votes

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  10. I'd like to be able to pull a report that tells me the total number of failures and success rate during the duration of the automation process.

    1 vote

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  11. Report that shows the uptime of a device

    9 votes

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  12. New Added Device Report

    11 votes

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  13. Time sheet report : give the possibility to display only date without hours.
    When I encode time on a ticket, sometimes I encode only a duration, not a begin and end hour. So when I print the report the hour shown in begin and end date is not relevant. Thanks for your attention.

    2 votes

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  14. TimeSheet Report: want to send to all my customers with the schedule but can't do everyone client one by one. Would be nice to select all clients to be sent out at the same time but to each client

    1 vote

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  15. Have all reports exported in PDF Format

    6 votes

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  16. Anticipation of Hardware:
    Would be nice to run a report that would do an estimation of the hardware in X amount of that so I can recommend for the hard drive. To be able to replace it in advance. There is all the information on the system but just to let them know when the issue will happen. You can see over time.

    3 votes

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  17. Dear Support,

    Custom Fields should be included in all the reports which are relevant to agent or devices such as Software Inventory, Microsoft Licensing, Patch Status Summary, Agent Health, etc.

    3 votes

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  18. Reports for tickets of technician: Being able to filter by origin of ticket so I can filter out tickets coming from Alerts that most technicians usually just go through and close quickly if there is nothing to be done.

    1 vote

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  19. Possible to put an Export Button for Recent Process report?

    6 votes

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  20. Hello, it would be good if we could run a report to collect the battery health of all devices for all customers.... or at least set an Alert or Warning up if a battery falls below a certain percentage

    239 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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