330 results found
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Recent Processes to csv
Hi, it would be interesting to have the possibility to export the operations carried out for each customer, patch and software installation, in csv format. In order to give well-defined feedback on the work done to the client in question.
3 votes -
Ability to remove some columns and information from classic reports
Ability to remove some columns and information from classic reports
4 votes -
Customer name and date in reports and customise fields reports
Customer name and date in reports not just Auditor (xxxx).xls
and customise fields reports if we want just CPU and RAM or GPU
1 vote -
Please can you create a feature to generate a summary report of all combined reports. Customer wants view all issues but in summary form
Please can you create a feature to generate a summary report of all combined reports. Customer wants view all issues but in summary form
1 vote -
Add metrics to Auditor report
Please can we include agent metrics on the Auditor report? The information is already stored on the agent:
- Average memory usage for last 24 hours
- Average memory usage for last week
- Average memory usage for last month
- Average CPU usage for last 24 hours
- Average CPU usage for last week
- Average CPU usage for last month
Having these would identify which machines could do with being upgraded/replaced and present a financial opportunity. These numbers are already stored against the agent, so shouldn't be too hard to export.
4 votes -
Agent Health Report
The report itself is great, however if I am to show this to a client, and they ask what all the alerts raised were, how am I to know? How am I to know which devices to prioritise installing more memory for? The CPU & Memory Data section is just messy when more than say 5 devices are selected.
If an MSP is to use this to make money, the product needs to be able to identify where this money can be made. A great & simple report idea would be to be able to select a date range, devices…
1 vote -
Include Dates with Expense Reports
When pulling the expense reports it would be AWESOME to have the ticket date included.
1 vote -
Report for all alerts with filters.
I would like to be able to generate a report for all alerts by date, type and status.
1 vote -
Individual Ticket Report - For Label Printer
It would be nice if we had the ability to generate a label report from a ticket. This would be useful to label customer items that have been returned to the workshop for repair so we don't loose track of who owns each item.
Ideally the report would list the customer contact information, ticket description and have a QR code that takes you directly to the ticket when scanned.
2 votes -
reports uk time and data xls
Id like to be able to download my reports in Excel but have the dates in DD/MM/YYYY
3 votes -
Patch & Automation Feedback report. fixes
Patch & Automation Feedback report. The following needs to be fixed:
- the PDF version does not display information regarding the updates that were made unless you hover over the patching task
- The excel version of the report does not contain any information regarding the patches that were installed
- The excel version wrongly states Windows 10 Upgrade task when the device is actually running Windows 11
They would like to receive detailed information on the tasks that were run and their respective outputs, specifically what tasks were run, what was their result, a list of updates that…2 votes -
Add device column to software inventory reports within the console for uninstalls.
I would like the ability to expand the returned items of a software report to manually uninstall from specific devices.
1 vote -
Hardware Inventory available regardless subscription tier
Include the Hardware Inventory in the Classic Reports. This feature would be a great asset for all Atera Customers, including lower subscriptions than the current mentioned. This report is a basic requirement for customers to identify the hardware lifecycle.
2 votes -
Add time entry information in Advanced Reports Ticketing Summary
It would be very useful to add time entry information in the Advanced Reports Ticketing Summary. This would be in an effort to have better TimeSheet reporting abilities/options.
3 votes -
Custom reports should be included in the second tier plans
Custom reports should be included in the second tier plans
1 vote -
Report to show computers that do not meet the requirements for Windows 11
Report to show computers that do not meet the requirements for Windows 11
273 votesHi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.
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Timesheet / Work Order customizable reports
Ability to generate individual work order summary per ticket
We would like to have a "work order" generated per ticket so that we can send it to the client along with the bill for service. currently, we have to manually type these up in a document and reference ticket#, client name, requestor name, and enter all work details (that would be populated by the time entry notes)
Recommend a work order reports customizer similar to the one used for customizing email templates. Ability to generate a work order for each time entry in a given date range and have it…
4 votes -
bit locker
Include bitlocker status and possibly the encryption key in either the autditor report or disk information report. This is an important bit of information that needs to be monitored and despite the fact that Atera monitors it, that information is not provided in any of the pre-canned reports. Including this information would provide important security information for administrators.
2 votes -
include availability of agents and monitored devices in a report
See the availability time of servers, agents, monitored devices, etc., how many times it was offline, the time it lasted offline, etc.
1 vote -
Consolidate Reports & Report Cosmetics
We want to easily provide clients with a single report giving them a full overview of their environment
Thus being able to consolidate reports such as
Periodic Report with the Timesheet & Patch summary report, being in a position where you can provide clients with a single overview showing them - Overview, Patch Status, Ticket Status, Ticket Ratings.COSMETICS
We would like to be able to have a "Cover Page" on our reports
Further to this we would like to be able to add a description for the various sections eg. Tickets Rated "This is the feedback received from your…6 votes
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