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  1. It would be nice to have a report that would show us the physical age of a device, this would allow us to be able to state to a Customers/Client. That because your machine is X years old, we recommend upgrading or even replacing the device, because we are finding a trend that the older a device is the more tickets that device generates. Also a faulty machine that is always generating tickets is not good for the customer's work flow.

    15 votes

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  2. It would nice to be able to track non monitored hardware like monitors and docking stations. We can add custom fields but I don't see a way to have these added to a report. If there was custom Auditor report where you could select the items displayed and could include custom fields that would be great and would really improve basic inventory management.

    15 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  3. Currently we can go to REPORTS, AUDITOR and use the drop down list for each customer to see their total devices. A report that displays all the customers and their corresponding device totals is needed to provide to accounting to verify we are billing them properly. Thank you!

    14 votes

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  4. User activity or when they are logged in and for how long etc. would be a real bonus with this software. The data is there, basically I would like to see when and for how long each PC/User is logged on especially now with people working at home

    14 votes

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    1 comment  ·  Reports  ·  Admin →
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  5. I need to generate a report of all of the computers in my account that have been on for more than 30 days so that I can tell them to reboot... Because rebooting FIXES 90% OF THE PROBLEMS!!! Imagine having less to deal with... :)

    14 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  6. Atera reporting isnt good, I could do with the ability to report real time so I can write my own meaningful reports for internal staff and external customers. I was advised this is a feature in the pipeline. If you have an early adopters program, I would like to be on it.

    13 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  7. When scheduling a report, the email should contain the pdf (or file type of choice) as an attachment on the email. Saves from having to click on the link and login to get the report.

    12 votes

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    4 comments  ·  Reports  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  8. Report showing what threshold profiles and IT automation profiles each selected device has.
    Problem: Sometimes I have devices with no IT automation profiles or they're on default threshold profiles.
    Solution: A report to find which PCs have each profiles

    12 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  9. New Added Device Report

    11 votes

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  10. It would be nice to have the ability to run a report device for device up/down over the past X days/months.

    11 votes

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  11. More apps are being deployed through the Microsoft Store - we have a softphone solution we use, and its latest version is now a Microsoft store app. Running a software inventory doesn't show it or other appx packages.

    we now cant run a software inventory to find out who has the softphone.

    visibility in to what's installed is key, but now we are blind to certain types of app and bloatware on end users computers

    11 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  12. A report or a additional choice to the Software Inventory report, I love that I can see everyone with a piece of software installed, but I would love to see a report of people MISSING software. I think the software Inventory is great for this just needs to be adjusted to allow for both.

    10 votes

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  13. be able to pull a report with devices that are required to reboot.

    10 votes

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  14. lovely to see that you have added the Date Device was added to the device screen, now can we have it added in to the auditor report as well please.

    10 votes

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  15. I would like the Periodic Customer Report to have more information, it is very simple.

    Information such as:
    How much time of website activity do I stay online in the month
    Successful verification of the antivirus running on the workstation and servers
    Unsuccessful verification of the antivirus running on the workstation and servers
    The days of the month that Windows backup ran smoothly
    Patches that have been updated on all computers and servers on the site.
    And community staff would add more items.

    10 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  16. Atera shows software as having been uninstalled from an offline machines in the recent process report, when in fact it has not yet been done. This is not very helpful information.

    Also can you please have it show the time it was actually executed when the machine comes back online as this is very important too.

    10 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  17. Report that shows the uptime of a device

    9 votes

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  18. Print or export reports such as Recent Processes. we update many machines using the scripting process, and would like to have a list of the results, rather than having to use the print page of the browser.

    9 votes

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  19. I won't the ability to export the audit report to excel for all computers, not just by a one company at a time.

    9 votes

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  20. I'd like to run the auditor report for all clients or a selection of clients rather than a single client. I'd then like to export to Excel so I can manipulate further and this should include a column for client name.

    9 votes

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