369 results found
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Separate AnyDesk Attained / Unattained Setting For Different Sites
Allow admin to set the AnyDesk to set an attained or unattained connection option for different sites or groups. instead of a universal setting for the whole company. The idea is to allow you unattained access to the server farm but also need attaining mode for any user computers.
1 vote -
Separate Software & Hardware updates - Add column to show only Driver Updates
It would be very helpful to either be able to hide Hardware Driver Updates from showing in the available updates count OR create a separate column only listing Hardware Driver Updates. The two are completely separate and each have their own importance. It's confusing after a patch automation run to see a number showing as if you still have missing patches on a device. Then you click in to the device to see it's all hardware driver stuff. I would like to see software and hardware separated into different columns / categories as it relates to patching. Thank you for…
57 votesHello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
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Android
Being able to manage Android endpoints
8 votes -
Customer Asset Search
Under Customer Assets
- add ability to add/remove columns
- add ability to sort by column (sort by name, asset type, contact, etc)
- when entering query into search box, allow it to search all custom asset fields not just columns that are currently displayed15 votes -
Support for Fedora and RHEL Devices
Provide support for RPM-based distributions:
- Fedora Linux
- CentOS Stream
- Red Hat Enterprise Linux (RHEL)6 votes -
More than one device for a user
We have multiple Autodesk users who use desktops in the office but also have laptops for site visits. It would be great to be able to assign more than one device to a user.
6 votes -
Ignore SNMP Offline status (Printers)
SNMP monitoring on Printerdevices works when the Printers is online so thats not an issue. But when users turn them off going home for the day or weekend we get a flood of alerts for offline status, however if i then turn off availability monitoring i do not get any SNMP information anymore for toner and drum consumption. We need a way to still get SNMP monitor information but exclude alerts for offline printers.
2 votes -
Software bundles
The ability to integrate software into the installation packages that does not come from Chocolatey and Homebrew would be a great relief.
3 votes -
Device & asset tab within users
Would be useful to have the ability to see all devices & assets assigned to a specific user in one place. So when users have issues you can easily see all devices/assets assigned to them. Ideally add, within the user view, a tab with all their assigned devices/assets.
The only tabs in there are "tickets" and "password manager", which is unnecessary for companies, such as mine, where we only use Atera for Inventory management/tracking.2 votes -
Want to be able to know how many screens are connected to a computer
Want to be able to know how many screens are connected to a computer
9 votes -
Schedule Patches and other things for a one-time execution in addition to doing it "now"
You recently released options to schedule a one-time reboot; take that further. Let's get "Schedule..." in addition to "Run" uniformly throughout Atera. I would love to schedule Patch installs for tonight but from the run window - just delay that start. Same for anything and everything that you can do "now" - would love to be able to do it later too.
2 votes -
Network Utilization Monitoring
Have a way to monitor or see Network Utilization in a device metrics chart for the max, avg, upload, download for the network? For instance, if a site is claiming issues with their network, I would like to see if a device that is being monitored by our ATERA is using up the network bandwidth. Note: I am a small business MSP and most of my clients don't have the network hardware in place to monitor in detail this information.
41 votes -
See all tickets related to the device, under the device.
See all tickets related to the device, under the device.
4 votes -
Create a hyperlink under Hardware section for Devices for the serial number
Allow the serial number to be a hyperlink that when clicked, it copies the serial number and then opens another web browser tab that is the support website for the brand of computer you have and you can then past the serial number and search warranty information or other specific information for that specific computer.
3 votes -
Chrome OS
The ability to install RMM software on Chromebooks and other ChromeOS devices.
19 votes -
retired devices should be renamed to "infrequent devices"
This terminology needs improving
Retired devices should be renamed to "Infrequent Devices" and in general settings moved to section called reporting rather than agent settings and described as the "Infrequent devices threshold".
Just because a machine has not been switched on recently, does not mean it is retired! - it could be a laptop that is only used twice a year as a standby, but just should be excluded from certain patch compliance reports etc.proper retirement of machines is a whole different feature as per https://atera.uservoice.com/forums/936306-ideas-and-feedback/suggestions/44000010-ability-to-archive-retired-devices
4 votes -
add a page button at the top of devices page
It would be nice to have the page buttons (1,2,3... etc) at the top of the page as well as the bottom. This way we don't have to scroll down to the bottom every time we want to go to the next page.
2 votes -
Search device notes
It is critical that when I search my device list, it includes the Notes field for each device. I put relevant notes about where the device is or who is using it in that field. My device naming convention is random and ordinal making it confusing if I don't read/have the notes.
5 votes -
SNMP: MIB import instead of manual OID typing
OID's are generally provided by the hardware manufacturers, or can be found in so-called OID repositories, where collections of MIB trees and the corresponding OIDs can be accessed.
Scenario: Add the IP of an HP switch and then choose the correct template.
991 votesHello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
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On devices page have a relationship (contact) column and customer column to show who the device belongs to.
On the devices list, show a column for what contact and customer that devices belongs to.
The relationship field is important and this uses the contact details for who this device belongs to, some devices are being logged into as a generic username or maybe being logged into using old details, therefore for the username field can be unreliable.
4 votes
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