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365 results found

  1. It would be great to have the ability to disable File Transfer option for specific device, customer or technician.
    Some customer can be confused to know that we have a background access to their local files

    8 votes

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    2 comments  ·  Devices  ·  Admin →
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  2. I would like to see the current network connection link speed on the devices screen and also on the Auditor report.

    This would really help trace cable faults where connections have dropped to 10/100mbps, or where old mini-switches have found there way back onto networks!

    Today I discovered a client had recently had 10/100mbps phones installed with there computers now daisy chained onto them!

    3 votes

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    0 comments  ·  Devices  ·  Admin →
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  3. Add disk encryption status to the disk information where it currently lists serial number, firmware version, etc.

    30 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. In Device view it would be nice to click on a monitored OID and get a graph of the last 24hrs

    15 votes

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    2 comments  ·  Devices  ·  Admin →
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  5. modify a device TYPE detected as a pc (because windows 10 or other client OS is installed) to be considered as a server by atera

    2 votes

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    1 comment  ·  Devices  ·  Admin →
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  6. Color blind frendly colors for Metrics chart when viewing a device. Have a hard time telling the difference between the Memory and CPU lines.

    4 votes

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    2 comments  ·  Devices  ·  Admin →
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  7. What I miss about Atera is a really good graphical monitoring of VMWare and possibly other virtualizations. Unfortunately, you have to be jealous of Server-Eye or Paessler, here it becomes relatively easy. Virtual environment graphically displayed and you can see at first glance if something doesn't fit. Is something like this also being considered for Atera, SNMP is just very tedious.

    4 votes

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    0 comments  ·  Devices  ·  Admin →
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  8. All servers are by default monitored for availability but theres no way to change the threshold for that monitor. In some environments the internet connectiviy can be a challenge so it would be great to have the option to change the heartbeat monitoring time in a way it could be set to 10, 15, 30min or even 1 hour. Only if a device stays offline for that period it would raise an alert. (this is important for example for some African environments)

    10 votes

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    1 comment  ·  Devices  ·  Admin →
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  9. I would like the option to set a specific date for a device to be automatically transferred to another customer. For example, let's say I have a device from one "customer" which I know is going to be moving to another "customer" on a specific date. If this can be automated, then it would save a lot of hassle and organizational issues.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  10. Hi support,

    in Device SNMP type it could be useful to have OID ordered by A-Z instead of randomized.

    26 votes

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    5 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  11. Indication of the number of devices which are in Folder and reporting of the devices per Folder

    26 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  12. Hi Atera Team, Good Day!

    1.We are using Atera last few months , we have more than 10 support engineer and we need to provide them atera portal access read only the user can only see the option in atera can monitor and can't do anything .

    1. We required Asset management in Atera. we are having 1500 machines like laptop ,Desktop,Macbook,Tablets,Ram,Server,Switch,Router,Firewall.etc

    we need to maintain the asset ,we assigned these to whom and the user are currently working or resigned . how many stocks we have so that we need to maintain. I asked these question in chat box they…

    3 votes

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    0 comments  ·  Devices  ·  Admin →
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  13. If a device is lost or stolen or taken for a period of time, but will be returned at a later stage, there should be the option to lock out users until it is returned

    3 votes

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    0 comments  ·  Devices  ·  Admin →
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  14. Asset information notes on a device. Either defined by Atera or by me. Vendor, purchase date, and purchase price at a minimum. Have these appear on the auditor report.

    6 votes

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    1 comment  ·  Devices  ·  Admin →
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  15. We need a API end point for getting all workstations listed under a client.

    2 votes

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  16. It would be nice to be able to bulk add certain OIDs to the monitored section rather than require them to be manually input twice (i.e. once to put in the Values section and again to put in the Monitored section).
    Additionally it would be nice to auto-configure the alert as "if value changes from current", this would streamline data entry.

    3 votes

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  17. The filtering devices, when looking through devices for available patches it would be nice to sort by the patches column so instead of searching through the whole list, we can see all the devices with pending patches sorted to the top of the list and go through these. It would be extremely helpful if the sorting could be applied to all columns.

    10 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  18. Remove unwanted info, change info, remove boxy outline, create an option for "LIST". Currently in full screen I can only see 7 devices. It would be nice to have a clean list sortable by "customer" or "OS" or a myriad of other useful things. Ability to collapse "views"

    4 votes

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  19. Ability to filter by more IP information including gateway, dhcp server and dns servers.

    1 vote

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  20. Offline device list under Customer > Devices. like "4/5 devices are online" so we don't need to go through the list.

    3 votes

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