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365 results found

  1. Only fire an alert if a site is down X number of polling attempts. Right now, there's a lot of noise in the signal with sites being "down" for only one poll attempt, so alerts are being ignored.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  2. When clicking on a device and viewing the device info it would be nice to see a screenshot of the end users active desktop.

    51 votes

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    5 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  3. The UI for the event viewer screen is not very useful at the moment unless the issue occurred in recent history, you have to scroll through page by page.

    53 votes

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    3 comments  ·  Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. Allow tagging of devices to better organize and apply automations rather than manual Folder assignments.

    Tags should be able to be applied both manually and dynamically by rules (.i.e newly added, os version, laptop/desktop/server, days from last boot)

    4 votes

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    1 comment  ·  Devices  ·  Admin →
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  5. You should be able to install an agent on a device and the system should be able to assign it to the correct customer based on the domain of the customer or some other attribute in the customer details

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  6. if possible, increase the size of the text box under the custom fields Notes ' create notes' in the specific device.

    3 votes

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    1 comment  ·  Devices  ·  Admin →
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  7. It will be great if we can add printer, network devices, etc.. to the portal with live status. Please comment if we have that option already

    4 votes

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    0 comments  ·  Devices  ·  Admin →
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  8. Instead of panning through the Name of the device it would be quick and easy to have a picture of a device. A pre-canned illustration imagery of the device type. For instance if it's a AP have a picture of an access point instead of company image for better identification. I usually sort by company anyhow so having a picture of company logo doesn't really benefit much.

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  9. To be able to see under Customer > Devices, if there are any devices that idle (have not been used for X amount of minutes for example).

    47 votes

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    2 comments  ·  Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  10. Add a retire device button to manually retire a device that has been recently retired.

    13 votes

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    1 comment  ·  Devices  ·  Admin →
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  11. When I do a search of the devices in the "devices" tab, I want to be able to do a mass delete of found devices. This idea was presented here but marked as resolved. It is still not resolved

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  12. It would be handy to be able to disable Availability Monitoring on multiple devices/in bulk, rather than having to go into each device individually & disable one at a time.

    7 votes

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    1 comment  ·  Devices  ·  Admin →
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  13. Need to be able to archive or retire a customer.

    8 votes

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    1 comment  ·  Devices  ·  Admin →
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  14. In Devices, Would be amazing to add the following options into filter so you can sort ascending / descending
    * Details (yep im ocd)
    * Availability
    * Available Patches

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  15. When an agent is deleted as of now, there will be no trace of its metadata (like serial number) left. Perhaps there could be a section for 'Deleted devices' where the information on these devices remains.

    3 votes

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    0 comments  ·  Devices  ·  Admin →
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  16. Use device serial number to lookup warranty end date from manufacturer.

    25 votes

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    0 comments  ·  Devices  ·  Admin →
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  17. When a device was enrolled into Atera, I want to bulk update the customer.

    5 votes

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  18. Inconsistent UI implementation of the new Run Script pop up. A long while back you improved the layout of the Run Script pop up to the new non-paginated version, sadly this has not been implemented in places like the Agent screen and the Customer Devices screen which have been left stuck on the old UI for over a year now.
    This means you only get 4 scripts per page instead of 6+
    Please complete the job and Implement the improved Run Script pop up in all areas of the new UI

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  19. It would be fantastic to be able to change the sensitivity of the availability monitoring, we get alot of false alerts that servers have gone off-line. Having the option to generate an alert after 2 (or more) consecutive failures would be awesome.

    35 votes

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    3 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  20. Software inventory needs more accurate information. I install software but when running Advanced Conditions from the Devices section, they do not work reliably. If I manually do a Software Inventory operation, then go back, it will apply the filter properly. The refreshing is tedious, especially with hundreds or thousands of devices.

    41 votes

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    2 comments  ·  Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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