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369 results found

  1. create contact and assign multiple devices to that contact

    33 votes

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    5 comments  ·  Devices  ·  Admin →
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  2. Ability to just see the chrome device user's screen, so we can help them navigate the device.

    4 votes

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  3. Ability to sort devices by online or offline status with in client devices tab/folder.

    5 votes

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  4. Would also be nice to somehow link the machines from atera to intune(or at least have a section showing it’s managed by intune).

    5 votes

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    0 comments  ·  Devices  ·  Admin →
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  5. Right now the limit in filtering on devices and customers is set to 30, i've got a customer fastfood-chain that has 150 companys and when I want to sort and get a specific device for just these company I can only make a filter with 30 companys.

    1 vote

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  6. Custom assets alert for when it is expiring

    1 vote

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  7. It would be beneficial for your RMM software to have a feature that allows sorting by Reboot required. This would enable the system to organize devices by the need to restart them. By doing so, you can prioritize actions based on which devices require immediate attention, thereby enhancing your overall efficiency.

    2 votes

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  8. We absolutely need a Generic Asset Management feature that allows support for iOS devices (iPad/iPhone etc) since the Generic device feature is not suitable. Remote support would be great as well but not a necessity.

    32 votes

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    1 comment  ·  Devices  ·  Admin →
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  9. Ability to filter devices by device added date.

    Thank you.

    4 votes

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  10. The ability to use Microsoft RDP over SSH to servers.

    10 votes

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  11. Ability to see who were the past users on the device

    4 votes

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  12. For Example: A customer has a device with a S.M.A.R.T problem and want to change it in a few weeks. So it would be nice, to add a note at the top, so other technicians are informed quickly.

    3 votes

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  13. Use other devices as a proxy: Datto allows you to use a device as a proxy. I can then go on my computer and see their printers. Silently fix things.

    1 vote

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  14. Utility for cleaning Windows Temp files should be added in device options.

    3 votes

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  15. Search for folder under the devices view

    1 vote

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  16. SNMP templates that Atera offers. It is very slow to send it for all the OIDs.

    1 vote

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  17. Availability column (in both Customers and Devices) should indicate how long a device has been offline. Lose the red or green bullet replace with red/green duration.

    1 vote

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  18. Add Device Folder as Column that allows to sort/group under Customer\Devices
    Also allow to sort/group online/offline status

    4 votes

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  19. Perform remote desktop support if the Technician's operating system is Linux

    138 votes

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    11 comments  ·  Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  20. Ability to kick off someone from their remote connection

    3 votes

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