369 results found
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create contact and assign multiple devices to that contact
create contact and assign multiple devices to that contact
33 votes -
Chrome Device Screen View
Ability to just see the chrome device user's screen, so we can help them navigate the device.
4 votes -
sort devices by online or offline in client
Ability to sort devices by online or offline status with in client devices tab/folder.
5 votes -
Show which devices are managed by InTune
Would also be nice to somehow link the machines from atera to intune(or at least have a section showing it’s managed by intune).
5 votes -
No limit on customers in search filters for devices, or add not this customer
Right now the limit in filtering on devices and customers is set to 30, i've got a customer fastfood-chain that has 150 companys and when I want to sort and get a specific device for just these company I can only make a filter with 30 companys.
1 vote -
Custom assets alert for when it is expiring
Custom assets alert for when it is expiring
1 vote -
Sort by Reboot required through Devices menu
It would be beneficial for your RMM software to have a feature that allows sorting by Reboot required. This would enable the system to organize devices by the need to restart them. By doing so, you can prioritize actions based on which devices require immediate attention, thereby enhancing your overall efficiency.
2 votes -
iPadOS support
We absolutely need a Generic Asset Management feature that allows support for iOS devices (iPad/iPhone etc) since the Generic device feature is not suitable. Remote support would be great as well but not a necessity.
32 votes -
Ability to filter devices by device added.
Ability to filter devices by device added date.
Thank you.
4 votes -
Microsoft RDP
The ability to use Microsoft RDP over SSH to servers.
10 votes -
See past users on device
Ability to see who were the past users on the device
4 votes -
Highlight note at top of the device page
For Example: A customer has a device with a S.M.A.R.T problem and want to change it in a few weeks. So it would be nice, to add a note at the top, so other technicians are informed quickly.
3 votes -
Use devices as a Proxy
Use other devices as a proxy: Datto allows you to use a device as a proxy. I can then go on my computer and see their printers. Silently fix things.
1 vote -
Utility for cleaning Windows Temp files
Utility for cleaning Windows Temp files should be added in device options.
3 votes -
Search for folder under the devices view
Search for folder under the devices view
1 vote -
SNMP templates that Atera offers.
SNMP templates that Atera offers. It is very slow to send it for all the OIDs.
1 vote -
Availability column should indicate how long offline
Availability column (in both Customers and Devices) should indicate how long a device has been offline. Lose the red or green bullet replace with red/green duration.
1 vote -
Device Folder as column that allows to sort under customer\Devices
Add Device Folder as Column that allows to sort/group under Customer\Devices
Also allow to sort/group online/offline status4 votes -
Remote Support from Linux
Perform remote desktop support if the Technician's operating system is Linux
138 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Ability to end someone's remote connection
Ability to kick off someone from their remote connection
3 votes
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